Valet Lead - Full Time

Hollywood Casino Gulf Coast; Bay St. Louis (MS); On-site; USD 26,000 - 32,000; Full time

Job summary

PENN Entertainment’s Hollywood Casino Gulf Coast is seeking a reliable Valet Attendant to oversee guest vehicle flow and deliver a seamless arrival experience at the casino and hotel entrances.

The role requires dispatching duties for check-in and return, running to the valet lot, maintaining a clean appearance, and complying with safety standards. A high school diploma or GED, a valid driver’s license with a clean record, and ServSafe Alcohol training are expected.

Qualifications

• High school diploma or GED; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence.
• Must have a valid driver’s license and a clean driving record; must maintain on person at all times.

Responsibilities

• Monitor the overall operation for Valet on his/her shift.
• Fill in for runner on their days off or during peak times, heavy rains, or when short team members.
• Perform dispatching duties for both check-in and return of guest’s vehicles.
• Deliver and retrieve guest vehicles to and from casino front entrance/hotel entrance and valet parking lot when necessary.
• Must run to the valet lot and bring the vehicle to the casino/hotel from entrance.
• Locks vehicle and gives keys to dispatcher.
• Adheres to all departmental safety standards.
• Exhibit a friendly, helpful and courteous manner when dealing with customers and fellow team members.

Skills

Customer service

Clean appearance

Driving license

Physical fitness

Education

High school diploma or GED

2–4 years related experience

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Monitor the overall operation for Valet on his/her shift.
• Fill in for runner on their days off or during peak times, heavy rains, or when short team members.
• Perform dispatching duties for both check-in and return of guest’s vehicles.
• Deliver and retrieve guest vehicles to and from casino front entrance/hotel entrance and valet parking lot when necessary.
• Must run to the valet lot and bring the vehicle to the casino/hotel from entrance.
• Locks vehicle and gives keys to dispatcher.
• Adheres to all departmental safety standards.
• Must have a clean and neat appearance.
• Must maintain a valid drivers license in the state of residence and maintain a clean driving record. Must have drivers license on their person at all times.
• Adhere to all company and department policies, procedures and safety standards.
• Exhibit a friendly, helpful and courteous manner when dealing with customers and fellow team members.
• Any and all duties as assigned by the Guest Safety Services Manager, or another member of management.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older.

• High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on one and small group situations to customers, clients, and other team members of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed by uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Knowledge of basic computer functions
• Must successfully complete ServSafe Alcohol training certification course. Must have a valid driver’s license and a clean driving record.
• Must be in good athletic condition. The job requires a lot of physical use of the body and much running.
• While performing the duties of this job, the team member is regularly required to run, to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear. The team member is occasionally required to stand; walk; sit; reach with hands and arms and climb or balance. Specific vision abilities required by this job include color and depth perception.
• While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer