Valet & Guest Services Lead — Resort Operations

Destination by Hyatt; Stowe (VT); Presencial; USD 37.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Health Benefits

Winter Ski Pass

Golf Membership

Complimentary stays

Onsite Fitness Membership

Employee discounts

401(k) Matching

Descripción de la vacante

Destination by Hyatt's Spruce Peak property in Stowe, VT is seeking an Assistant Valet Manager to support the Front Drive operations and guest arrival experiences. You will coach the Bell, Valet, Ski Valet, Door, and Guest Service Coordinator teams, collaborate with the Guest Services Manager, and uphold Spruce Peak and Hyatt standards through strong leadership and service excellence.

The role emphasizes teamwork, logistics coordination, and delivering seamless hospitality in a resort setting

Formación

• Bachelor’s degree in hospitality management or related field, or equivalent experience.
• 1–2 years guest service experience in hotel/resort environment; supervisory experience preferred.
• Strong leadership and guest service commitment; able to adapt quickly in pacey settings.
• Knowledge of driving transmissions; basic MS Word/Excel; familiarity with hotel systems.

Responsabilidades

• Assist daily operation of Front Drive at The Lodge at Spruce Peak.
• Coach Bell, Valet, Ski Valet, Door, and Guest Service Coordinator teams.
• Collaborate with Guest Services Manager to maintain standards and smooth operations.
• Coordinate logistics and ensure superior arrival/departure experiences reflecting Spruce Peak and Hyatt standards.

Conocimientos

Guest service excellence

Leadership abilities

Flexibility and problem-solving

Communication skills

Educación

Bachelor’s degree in hospitality management

Herramientas

Word

Excel

Property Management Systems

SMS

ADP

Hyatt Rewards

Descripción del empleo

Destination by Hyatt's Spruce Peak property in Stowe, VT is seeking an Assistant Valet Manager to support the Front Drive operations and guest arrival experiences. You will coach the Bell, Valet, Ski Valet, Door, and Guest Service Coordinator teams, collaborate with the Guest Services Manager, and uphold Spruce Peak and Hyatt standards through strong leadership and service excellence.

The role emphasizes teamwork, logistics coordination, and delivering seamless hospitality in a resort setting