Assistant Valet Manager

Destination by Hyatt; Stowe (VT); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Winter Ski Pass

Golf Membership

Complimentary stays

Onsite Fitness Membership

Employee discounts

401(k) Matching

Job summary

Destination by Hyatt's Spruce Peak property in Stowe, VT is seeking an Assistant Valet Manager to support the Front Drive operations and guest arrival experiences. You will coach the Bell, Valet, Ski Valet, Door, and Guest Service Coordinator teams, collaborate with the Guest Services Manager, and uphold Spruce Peak and Hyatt standards through strong leadership and service excellence.

The role emphasizes teamwork, logistics coordination, and delivering seamless hospitality in a resort setting

Qualifications

• Bachelor’s degree in hospitality management or related field, or equivalent experience.
• 1–2 years guest service experience in hotel/resort environment; supervisory experience preferred.
• Strong leadership and guest service commitment; able to adapt quickly in pacey settings.
• Knowledge of driving transmissions; basic MS Word/Excel; familiarity with hotel systems.

Responsibilities

• Assist daily operation of Front Drive at The Lodge at Spruce Peak.
• Coach Bell, Valet, Ski Valet, Door, and Guest Service Coordinator teams.
• Collaborate with Guest Services Manager to maintain standards and smooth operations.
• Coordinate logistics and ensure superior arrival/departure experiences reflecting Spruce Peak and Hyatt standards.

Skills

Guest service excellence

Leadership abilities

Flexibility and problem-solving

Communication skills

Education

Bachelor’s degree in hospitality management

Tools

Word

Excel

Property Management Systems

SMS

ADP

Hyatt Rewards

Job description

Organization- Spruce Peak

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It’s fitting that we are located at the pinnacle of Vermont!

We are looking for an Assistant Valet Manager to join our Rooms Division! The Assistant Guest Services Manager supports the daily operation of the Front Drive at The Lodge at Spruce Peak. This role helps ensure exceptional guest service across the Bell, Valet, Ski Valet, Door, and Guest Service Coordinator Teams. The Assistant Manager works closely with the Guest Services Manager to maintain smooth departmental operations, uphold service standards, and foster a positive, team-oriented environment. This position plays a key role in coaching associates, coordinating logistics, and ensuring that the arrival and departure experience reflects the high standards of Spruce Peak and Hyatt.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

The Perks (vary by hours committed):

• Paid Time Off
• Health Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching
• And much more!

Learn more about Spruce Peak and everything else we have to offer here!

Pay Range: $27.00 - $30.00 per hour based on experience.

Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Qualifications

• Bachelor’s degree in hospitality management or a related field and a minimum of 1-2 years of guest service experience in a hotel or resort environment, or an equivalent combination of education and experience
• Previous supervisory experience in a guest-facing role preferred
• Strong leadership abilities with a demonstrated commitment to guest service excellence.
• Ability to remain flexible, calm, and solutions-oriented i90n a fast-paced environment.
• Knowledge of driving both automatic and manual transmissions.
• Working knowledge of Word, Excel, and Property Management Systems (training available).
• Familiarity with SMS, ADP, and Hyatt Rewards is an asset.
• Must be able to:
  • Lift or carry up to 50 pounds and push/pull up to 100 pounds.
  • Stand and move throughout the facility for extended periods.
  • Bend, stoop, kneel, and handle equipment frequently.

We welcome you:

Unsure if you check every box, but feeling inspired to enhance your career? We’d love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.