Guest Service Lead: Valet & Bell at Ski Resort

Destination by Hyatt; Stowe (VT); Vor Ort; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health Benefits after 30 days

Winter Ski Pass

Summer Golf Membership

Discounts on Hyatt stays

Onsite Fitness Membership

Employee discounts

401(k) Matching

Zusammenfassung

Spruce Peak in Stowe, Vermont, is seeking a friendly Door Person for The Lodge at Spruce Peak to lead Bell, Valet, and Guest Service Coordinators and create a warm arrival experience for guests.

You will handle luggage, assist with valet services, provide information, and ensure guests feel cared for throughout their stay. A strong hospitality mindset and teamwork are essential. This on-site role offers growth within the Hyatt family and seasonal perks.

Qualifikationen

• High school diploma or equivalent required.
• Prior hotel or hospitality experience preferred.
• Excellent communication skills.
• Attention to detail.
• Customer service experience.
• Strong organizational and time management discipline.
• Ability to multi-task.
• Ability to adapt to changing guest needs.
• Must have a valid Vermont Driver's License.
• Must be at least 18 years of age.

Aufgaben

• Lead Bell, Valet, and Guest Service Coordinators during shifts.
• Create a warm and welcoming arrival experience for guests.
• Handle luggage and assist with valet services.
• Provide helpful information to guests and answer questions.
• Maintain high service standards in a team environment.

Kenntnisse

Excellent communication

Attention to detail

Customer service experience

Organizational skills

Multitasking

Adaptability

Stress management

Driver's License

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Spruce Peak in Stowe, Vermont, is seeking a friendly Door Person for The Lodge at Spruce Peak to lead Bell, Valet, and Guest Service Coordinators and create a warm arrival experience for guests.

You will handle luggage, assist with valet services, provide information, and ensure guests feel cared for throughout their stay. A strong hospitality mindset and teamwork are essential. This on-site role offers growth within the Hyatt family and seasonal perks.