Valet & Guest Services Attendant

Towne; Salem (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

The Towne Guest Service Associate provides outstanding hospitality to guests, parking and retrieving vehicles, and assisting with luggage during arrival and departure. A welcoming, efficient, and safety-conscious demeanor is essential.

The role requires a high school diploma, a valid driver’s license, and at least one month of related experience. Candidates must read and follow directions, handle simple math for payments, and communicate clearly with guests.

Qualifications

• High school diploma or general education degree (GED).
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable).
• One (1) month related experience and/or training; OR equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.

Responsibilities

• Greet guests and provide friendly, professional service.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with luggage and directions as needed.
• Explain parking rates and retrieval procedures; manage tickets, keys and payments.
• Maintain accurate guest folio and revenue records when needed.

Skills

Customer service

English reading/writing

Cash handling

Time management

Multi-tasking

Education

High school diploma

Job description

The Towne Guest Service Associate provides outstanding hospitality to guests, parking and retrieving vehicles, and assisting with luggage during arrival and departure. A welcoming, efficient, and safety-conscious demeanor is essential.

The role requires a high school diploma, a valid driver’s license, and at least one month of related experience. Candidates must read and follow directions, handle simple math for payments, and communicate clearly with guests.