Valet & Guest Services Attendant

Bally's Quad Cities Casino & Hotel; Rock Island (IL); On-site; USD 17,000 - 24,000; Full time

Job summary

Bally's Quad Cities Casino & Hotel in Rock Island, IL is seeking an energetic valet attendant to deliver friendly, efficient guest service across casino and hotel operations.

You will park and retrieve guest vehicles, assist guests with luggage or wheelchair needs, ensure safety in car handling, and maintain a clean, organized valet area while upholding all company policies and standards.

Qualifications

• Proven hospitality or guest service experience preferred.
• Strong communication and interpersonal skills.
• Ability to assist guests with needs in a fast-paced environment.

Responsibilities

• Park and retrieve guest vehicles with care and efficiency.
• Ensure keys are secured and lights are managed appropriately.
• Keep valet area clean and organized at all times.
• Assist guests with wheelchair needs when necessary.
• Greet guests warmly, open doors, provide directions and information.
• Adhere to safety, regulatory, and company policies.

Skills

Guest service

Communication

Driving (auto & manual)

Customer focus

Job description

Bally's Quad Cities Casino & Hotel in Rock Island, IL is seeking an energetic valet attendant to deliver friendly, efficient guest service across casino and hotel operations.

You will park and retrieve guest vehicles, assist guests with luggage or wheelchair needs, ensure safety in car handling, and maintain a clean, organized valet area while upholding all company policies and standards.