Bar Server: Elevate Guest Experience & Wine Service

Bally's Quad Cities Casino & Hotel; Rock Island (IL); On-site; USD 12,000 - 21,000; Full time

Job summary

Bally's Quad Cities Casino & Hotel in Rock Island, IL, is seeking a bartender/server responsible for delivering outstanding guest service, describing menu items, presenting wine tableside, and garnishing beverages. You will actively participate in order taking and ensuring accurate service while maintaining a welcoming atmosphere.

This role requires knowledge of bar equipment, regulatory compliance including gaming laws, and the ability to work flexible shifts.

Qualifications

• Knowledge of all bar equipment usage and gaming laws.
• Ability to work flexible shifts.
• Read, write, speak, and understand English.
• High School graduate or equivalent.
• Must be able to successfully complete TIPS trained and receive a Bassett Card.

Responsibilities

• Taking orders from guests in a timely manner and using the guest's name when possible.
• Maintain clean and organized work areas.
• Maintain daily maintenance of all bar equipment.
• Responsibilities may include receiving funds.
• Maintain par levels related to inventory ordering and restocking as needed.
• Know promotions and events; describe menu items and present wine tableside.
• Handle situations with intoxicated guests professionally.

Skills

Guest service

Wine knowledge

Liquor knowledge

Garnishing

Education

High School or better

Tools

TIPS trained

Bassett Card

Job description

Bally's Quad Cities Casino & Hotel in Rock Island, IL, is seeking a bartender/server responsible for delivering outstanding guest service, describing menu items, presenting wine tableside, and garnishing beverages. You will actively participate in order taking and ensuring accurate service while maintaining a welcoming atmosphere.

This role requires knowledge of bar equipment, regulatory compliance including gaming laws, and the ability to work flexible shifts.