Attendant - Valet

Bally's; Rock Island (IL); On-site; USD 17,000 - 24,000; Full time

Job summary

Bally's in Rock Island, IL is seeking an on-site Valet/Transportation team member. You will provide superior guest service, handle vehicle operations, and maintain a safe, clean valet area while assisting guests safely to and from the casino and hotel outlets.

Responsibilities include greeting guests, managing keys, operating lights, and supporting regulation adherence. The role requires a valid license, 18+ age, and ability to work varied shifts including nights and weekends.

Qualifications

• Must be 18 years or older.
• Read, write, speak and understand English.
• Able to drive both automatic and manual transmission vehicles.
• Valid driver's license with a safe driving record.
• Excellent written and verbal communication skills.

Responsibilities

• Develops a service culture delivering superior guest service by all team members.
• Ensures guests' keys are not in the car prior to locking it.
• Turns lights on when needed and off when parked.
• Keeps valet area clean during idle times.
• Assists guests in wheelchairs to the casino when necessary.
• Maintains safety and respect for property.
• Adheres to all policies and procedures.
• Brings cars back to guests safely with proper gear for manual/automatic transmissions.
• Opens doors for arrivals/departures, greets guests, and offers a gracious farewell.
• Greets all guests with a positive, upbeat attitude.

Skills

Customer service

Communication skills

English proficiency

Driving (automatic & manual)

18+ years old

Job description

Job Category: Operations - Valet and Transportation

Requisition Number: ATTEN012127

• Posted : October 1, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Rock Island, IL 61201, USA

Description

Responsibilities:

• Develops, maintains a service culture that ensures the delivery of superior internal/external guest service by all team members.
• Ensures guests keys are not in the car prior to locking it.
• Ensure that lights are turned on when needed and are turned off when the car is parked.
• When idle, you should help keep the valet area clean.
• Assist guests in wheel chairs to the Casino when necessary
• Safety, and respect for all company and guests property.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Ensure cars are in park for automatic transmissions, or neutral with the emergency brake on for manual transmissions, when bringing it back to the guest or parking it.
• Open doors of arrivals and departures for guests, greet them, wish them good luck and a gracious farewell.
• Greets all guests with positive upbeat attitude upon arrival
• Has knowledge of all areas of the casino and hotel outlets
• Knowledge of all promotions and events
• All other duties as assigned

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.
• Target Salary Range $15 plus tips.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred

Operate in mentally and physically stressful situations

Physically mobile with reasonable accommodations

Able to work varied shifts – i.e. days, nights, weekends, and holidays

Able to drive automatic and manual transmission vehicles

Valid driver’s license with good driving record

Read, write, speak, and understand English

Excellent written and verbal communication skills

Must be 18 years old

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.