Valet & Guest Services Associate — Part-Time + Tips

Towne; Fountain Valley (CA); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality services, managing parking and luggage for arriving and departing guests with a friendly, efficient approach. You will greet guests, assist with bell services, and provide local information while maintaining safety and accuracy in all transactions.

This role emphasizes strong customer service, attention to detail, and the ability to handle payments and tickets.

Qualifications

• High school diploma or GED required.
• Must have a valid driver's license or be within commuting distance.
• 1 month related experience or training; or equivalent education/experience.
• Knowledge of customer service principles and processes.

Responsibilities

• Greet guests and maintain a friendly, professional demeanor.
• Assist with parking and retrieval of vehicles, and luggage handling as needed.
• Explain parking rates and procedures; manage ticketing and revenue collection.
• Provide directions, reservations, and local information as requested.

Skills

Customer service

English proficiency

Cash handling

Guest interaction

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality services, managing parking and luggage for arriving and departing guests with a friendly, efficient approach. You will greet guests, assist with bell services, and provide local information while maintaining safety and accuracy in all transactions.

This role emphasizes strong customer service, attention to detail, and the ability to handle payments and tickets.