Valet & Guest Experience Specialist

Towne; Winchester (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity

Telemedicine

401k retirement plan

Job summary

Towne Park seeks a Guest Service Associate to deliver outstanding hospitality to guests arriving or departing. You will park and retrieve vehicles promptly and help guests with luggage, delivering friendly service in a fast-paced environment.

Responsibilities include guiding guests, answering questions about local attractions, and ensuring accurate ticketing and revenue handling. A valid driver's license is required, and benefits include insurance options and a 401k plan.

Qualifications

• Education: High school diploma or GED.
• Licensure: Valid driver's license for the state you are applying to work (as applicable).
• Work Experience: One month related experience or training; OR equivalent combination of education and experience.

Responsibilities

• Greet guests and provide friendly, professional customer service.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with luggage and related bell services as applicable.
• Provide directions, taxis, reservations and information about local amenities.
• Explain parking rates and procedures and manage ticketing and revenue as needed.

Skills

Customer service

English literacy

Numeracy

Time concepts

Parking operations

Education

High school diploma or GED

Job description

Towne Park seeks a Guest Service Associate to deliver outstanding hospitality to guests arriving or departing. You will park and retrieve vehicles promptly and help guests with luggage, delivering friendly service in a fast-paced environment.

Responsibilities include guiding guests, answering questions about local attractions, and ensuring accurate ticketing and revenue handling. A valid driver's license is required, and benefits include insurance options and a 401k plan.