Valet & Guest Experience Specialist

Towne Park, LLC; San Jose (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Telemedicine Benefits

401k Retirement Plan

Job summary

Towne Park, a hospitality-focused parking company, seeks a Guest Service Associate to deliver attentive, friendly service at the front of house. You will park and retrieve vehicles, assist guests with luggage, and help with directions and local information to ensure a smooth arrival and departure experience.

Responsibilities include clearly explaining rates, managing tickets, and maintaining accurate records while upholding safety standards in all guest interactions.

Qualifications

• Education: High school diploma or GED.
• Valid driver’s license within commuting distance.
• One month of related experience or training.
• Knowledge of customer service principles.
• Ability to read and write English and basic math.

Responsibilities

• Greet guests in a friendly, professional manner using guest last names.
• Park and retrieve vehicles; assist with luggage and bell services as needed.
• Provide directions and local information to guests.
• Explain parking rates and retrieve procedures; manage tickets and payments.
• Maintain accurate ticket information and safety procedures.

Skills

Customer service

English literacy

Time management

Parking knowledge

Education

HS diploma or GED

Job description

Towne Park, a hospitality-focused parking company, seeks a Guest Service Associate to deliver attentive, friendly service at the front of house. You will park and retrieve vehicles, assist guests with luggage, and help with directions and local information to ensure a smooth arrival and departure experience.

Responsibilities include clearly explaining rates, managing tickets, and maintaining accurate records while upholding safety standards in all guest interactions.