Valet Booth Concierge | Luxury Guest Service

Fontainebleau Las Vegas, LLC; Las Vegas (NV); On-site; USD 20,000 - 29,000; Full time

Job summary

Fontainebleau Las Vegas, LLC is seeking a Valet Booth Attendant to manage the valet booth, greet guests, handle key exchanges, and coordinate with attendants for a smooth guest experience.

The role requires a warm, professional demeanor, strong communication, and the ability to process payments securely. Flexibility to work nights, holidays, and weekends is essential in a luxury hotel environment.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent required.
• Experience in a luxury hotel guest service role preferred.
• Valid Driver's License with clean driving record.
• Excellent communication and professional demeanor.
• Customer-centric mindset with passion for guest experiences.
• Proficiency using valet parking systems.
• Knowledge of traffic flow and valet best practices.
• Flexibility to work nights, holidays, weekends.
• Ability to work in a fast-paced environment.

Responsibilities

• Maintain the valet parking booth in a professional, organized setup.
• Greet guests warmly and create a positive first impression.
• Manage check-in, recording information and key exchanges accurately.
• Coordinate with valet attendants for smooth vehicle flow and timely retrieval.
• Assist in parking logistics to optimize space and arrivals.
• Collect valet fees, process payments, and handle cash securely.
• Provide guests with information about valet services and fees.
• Address guest concerns or issues with empathy, escalating when needed.
• Ensure equipment like ticketing machines and key storage function properly.
• Foster positive guest relations and attentiveness during valet service.
• Coordinate with front desk, bell services, and transportation for a seamless experience.

Skills

Guest service

Communication

Customer-centric

Cash handling

Valet experience

Education

High school diploma or equivalent

Tools

Valet parking systems

Cash handling equipment

Job description

Fontainebleau Las Vegas, LLC is seeking a Valet Booth Attendant to manage the valet booth, greet guests, handle key exchanges, and coordinate with attendants for a smooth guest experience.

The role requires a warm, professional demeanor, strong communication, and the ability to process payments securely. Flexibility to work nights, holidays, and weekends is essential in a luxury hotel environment.