Valet & Bellman: Luggage and Parking Concierge

Paycom - ATS; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Gun Lake Casino Resort is seeking a Valet/Bellman to provide exceptional service, parking vehicles and assisting guests with luggage. You will greet guests, manage valet tickets, and coordinate with front desk for a seamless experience.

Adhere to AAA Four Diamond standards and maintain a safe, professional environment. Ideal candidates are 18+ with a high school diploma, Michigan driver's license, and TIPS certification.

Qualifications

• Must be 18+ years old and eligible to work in the US.
• High school diploma or GED required or equivalent.
• Valid Michigan driver's license with clean driving record.
• Ability to obtain a Chauffeur's license within 90 days of employment.
• Certification with Alcohol Awareness (TIPS) required or provided.
• Strong communication and neat handwriting, with professional presentation.

Responsibilities

• Record any existing damage on guests' vehicles prior to acceptance.
• Park vehicles properly in designated spaces and manage keys securely.
• Return cars promptly in the same condition as received.
• Greet guests and assist with luggage during arrival and departure.
• Operate valet desk, issue/track valet tickets, and coordinate with drivers.
• Maintain luggage storage areas and assist with room delivery.
• Assist front desk and other departments to fulfill guest requests.
• Maintain clean, professional, and safe work environment.

Skills

Customer service

Communication skills

Neat handwriting

Teamwork

Physical endurance

Education

High school diploma or GED

Valid Michigan driver's license

Chauffeur's license within 90 days

TIPS certification

Tools

Chauffeur license

Job description

Gun Lake Casino Resort is seeking a Valet/Bellman to provide exceptional service, parking vehicles and assisting guests with luggage. You will greet guests, manage valet tickets, and coordinate with front desk for a seamless experience.

Adhere to AAA Four Diamond standards and maintain a safe, professional environment. Ideal candidates are 18+ with a high school diploma, Michigan driver's license, and TIPS certification.