Valet & Bell Concierge — Front Services

Jamul Casino; Jamul, Northern (CA, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Jamul Casino is seeking a Front Services professional to assist guests with check-in/check-out, provide information on hotel amenities, and handle vehicle and luggage needs, all while maintaining AAA 4-diamond service standards.

This role is physical and outdoors, requiring a California driver’s license, the ability to work nights, weekends, and holidays, and the capacity to pass a gaming license as required by regulatory rules.

Qualifications

• Excellent and consistent guest service.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Dependability and punctuality.
• Maintain a professional and composed demeanor in all interactions.

Responsibilities

• Manage bell desk calls and guest check-ins/check-outs.
• Assist guests with luggage, directions, and requests.
• Provide information on hotel services and attractions; make reservations as needed.
• Park and retrieve guest vehicles efficiently and safely.
• Communicate valet services and promotions to guests.

Skills

Guest service

Communication

Multitasking

Dependability

Professional demeanor

Bilingual (Spanish/Tagalog)

Job description

Jamul Casino is seeking a Front Services professional to assist guests with check-in/check-out, provide information on hotel amenities, and handle vehicle and luggage needs, all while maintaining AAA 4-diamond service standards.

This role is physical and outdoors, requiring a California driver’s license, the ability to work nights, weekends, and holidays, and the capacity to pass a gaming license as required by regulatory rules.