Valet & Bell Lead: Elevate Guest Experience

Caesars Entertainment; Bossier City (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Caesars Entertainment in Louisiana is seeking a Valet & Bell Lead to oversee the Valet Parking & Bell Attendants, greet guests, and ensure car care with friendly, professional service. You will coordinate shifts, monitor performance, and maintain safety and courtesy throughout the valet area.

The successful candidate will have a valid Louisiana driver’s license, able to obtain Responsible Vendor Certification, and prior customer service or valet experience.

Qualifications

• Must be able to present a valid Louisiana driver’s license record with no moving violations or traffic citations in the past 5 years.
• Must be able to obtain Responsible Vendor Certification.
• One-year previous customer service experience is preferred, with the ability to provide courteous, friendly and efficient service.
• Previous experience as a Valet Parking Attendant is preferred.
• Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.
• Must be able to work any day of the week and any shift.

Responsibilities

• Oversee the Valet Parking & Bell Attendants; park and retrieve customers’ passenger vehicles, while providing excellent customer service.
• Coordinate breaks, training, and follow-up; handle guest complaints and coach employees.
• Ensure the proper running of the department and that all service standards are being met.
• Follow daily schedule to ensure that all employees are clocking in and out as scheduled.
• Greet and converse in English with customers who leave their car in Valet for parking.

Skills

Customer service

Communication skills

Teamwork

Job description

Caesars Entertainment in Louisiana is seeking a Valet & Bell Lead to oversee the Valet Parking & Bell Attendants, greet guests, and ensure car care with friendly, professional service. You will coordinate shifts, monitor performance, and maintain safety and courtesy throughout the valet area.

The successful candidate will have a valid Louisiana driver’s license, able to obtain Responsible Vendor Certification, and prior customer service or valet experience.