Valet Attendant: Guest Experience & Parking

Hollywood Casino Joliet; Joliet (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment is seeking a Valet Team Member to provide courteous, efficient parking services at our Joliet area property. The role involves handling guest vehicles, retrieving keys, and ensuring a safe and pleasant experience for guests.

Requirements include a high school diploma or equivalent, a valid Illinois driver's license, and the ability to operate both manual and automatic transmissions. Must be at least 18 and able to communicate in English.

Qualifications

• High School Diploma or equivalent is required.
• 6 months of Valet experience is preferred.
• Must have a valid Illinois Driver's License and be able to operate manual and automatic transmission automobiles.
• Must understand and speak the English language.
• This position is required to drive guest vehicles and adhere to the company MVR policy.
• Must be 18 years of age or over.

Responsibilities

• Tickets all incoming vehicles and surveys guest vehicles for damage.
• Parks all incoming vehicles in a safe, responsible manner.
• Returns keys to the Valet booth.
• Accepts cash for Valet parking and makes change for guests as needed.
• Maintains a log of cars parked and retrieved.
• Promotes superior guest service.

Skills

Customer service

English language

Driver's license

Valet/parking experience

Education

High School Diploma or equivalent

Job description

PENN Entertainment is seeking a Valet Team Member to provide courteous, efficient parking services at our Joliet area property. The role involves handling guest vehicles, retrieving keys, and ensuring a safe and pleasant experience for guests.

Requirements include a high school diploma or equivalent, a valid Illinois driver's license, and the ability to operate both manual and automatic transmissions. Must be at least 18 and able to communicate in English.