Valet Attendant — Elevate Guest Service in a Fast-Paced

Hollywood Casino Joliet; Joliet (IL); On-site; USD 10,000 - 14,000; Full time

Job summary

Hollywood Casino Joliet is seeking a Valet position responsible for greeting guests, parking and retrieving vehicles, and maintaining accurate logs. The role requires attentiveness to guest service, safety, and courteous assistance.

Applicants must have a High School Diploma or equivalent, be at least 18, hold a valid Illinois driver's license, and communicate in English. Prior valet experience is preferred and a positive, can-do attitude is essential.

Qualifications

• High School Diploma or equivalent required.
• 6 months of Valet experience preferred.
• Must have a valid Illinois Driver's License and be able to operate manual and automatic transmission vehicles.
• Must understand and speak the English language.
• Must be 18 years of age or over.

Responsibilities

• Tickets all incoming vehicles; surveys guest vehicles, indicating any damage on parking ticket.
• Parks all incoming vehicles in a safe, responsible manner.
• Returns keys to the Valet booth.
• Places keys on keyboard.
• Picks up keys at the booth window or retrieves keys from keyboard.
• Retrieves ticket from departing guest and notifies the Valet retrievers for pickup.
• Retrieves all exiting vehicles in a safe, responsible manner.
• Assists co-workers in clean up of areas assigned to Valet.
• Hangs and retrieves coats in Coat Check.
• Responds to guest inquiries, provides assistance, or directs to another area for information.
• Accepts cash for Valet parking and makes change for guests as needed.
• Maintains a log of the number of cars parked and retrieved.
• Exercises good judgment to notify the shuttle bus of pick-up or drop-off.
• Promotes superior guest service.
• Performs other related duties as assigned.

Education

High School Diploma or equivalent

Tools

Driver's license

Job description

Hollywood Casino Joliet is seeking a Valet position responsible for greeting guests, parking and retrieving vehicles, and maintaining accurate logs. The role requires attentiveness to guest service, safety, and courteous assistance.

Applicants must have a High School Diploma or equivalent, be at least 18, hold a valid Illinois driver's license, and communicate in English. Prior valet experience is preferred and a positive, can-do attitude is essential.