Guest Experience Host — Fast-Paced Casino Floor

Hollywood Casino Joliet; Joliet (IL); On-site; USD 19,000 - 26,000; Full time

Job summary

Hollywood Casino Joliet is hiring to greet and seat guests, conduct point-of-sale transactions, and ensure a fun, entertaining experience for guests and team members. Team members maintain a professional appearance and uphold department policies while balancing the cash drawer and keeping the work area organized.

Education and skills include a high school diploma or equivalent, cashiering in a high-volume operation, and excellent verbal and written English communication.

Qualifications

• High school diploma or equivalent required, with knowledge of food service preferred.
• Cashiering experience in a high-volume operation required.
• Excellent verbal and written communication skills; must speak English.
• Ability to provide high level of customer service and create a fun, entertaining guest experience.

Responsibilities

• Greet and seat guests and conduct POS transactions.
• Balance cash drawer and maintain work area.
• Maintain professional appearance and adhere to policies.
• Answer guest questions and explain menu.
• Assist in buffet as needed.
• Stand and walk for extended periods; lift up to 50 pounds.

Skills

Customer service

Cashiering

English proficiency

Education

High school diploma or equivalent

Job description

Hollywood Casino Joliet is hiring to greet and seat guests, conduct point-of-sale transactions, and ensure a fun, entertaining experience for guests and team members. Team members maintain a professional appearance and uphold department policies while balancing the cash drawer and keeping the work area organized.

Education and skills include a high school diploma or equivalent, cashiering in a high-volume operation, and excellent verbal and written English communication.