Valet Attendant

Hollywood Casino Joliet; Joliet (IL); On-site; USD 11,000 - 14,000; Full time

Benefits offered by this job

Tips

Job summary

PENN Entertainment in Joliet is seeking a Valet to provide high-level guest service, park and retrieve guest vehicles, handle cash for valet parking, and assist guests with inquiries. The role requires a valid Illinois driver’s license, 18+ years of age, and a willingness to adhere to MVR policies. Training and tips are included as part of the position.

The role supports a fast-paced entertainment venue with a focus on safety, guest satisfaction, and teamwork across hotel/valet operations.

Qualifications

• High School Diploma or equivalent is required.
• 6 months of Valet experience is preferred.
• Must have a valid Illinois Driver's License and be able to operate manual and automatic transmission automobiles.
• Must understand and speak the English language.
• This position is required to drive guest vehicles and adhere to the company MVR policy.
• Must be 18 years of age or over.

Responsibilities

• Park and retrieve guest vehicles in a safe, responsible manner.
• Answer guest inquiries and assist as needed.
• Maintain a log of cars parked and retrieved.
• Handle cash for valet parking and make change as needed.
• Follow company policies and communicate with shuttle services as required.
• Assist with coat check and other duties as assigned.

Skills

Guest service

Valet experience

Cash handling

Education

High School Diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

WE LOVE OUR WORK.

This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.

• Tickets all incoming vehicles; surveys guest vehicles, indicating any damage on parking ticket.
• Parks all incoming vehicles in a safe, responsible manner.
• Returns keys to the Valet booth.
• Places keys on keyboard.
• Picks up keys at the booth window or retrieves keys from keyboard.
• Retrieves ticket from departing guest and notifies the Valet retrievers for pickup.
• Retrieves all exiting vehicles in a safe, responsible manner.
• Assists co-workers in clean up of areas assigned to Valet.
• Hangs and retrieves coats in Coat Check.
• Responds to guest inquiries, provides assistance, or directs to another area for information.
• Accepts cash for Valet parking and makes change for guests as needed.
• Maintains a log of the number of cars parked and retrieved.
• Exercises good judgment to notify the shuttle bus of pick-up or drop-off.
• Promotes superior guest service.
• Performs other related duties as assigned.

BRING US YOUR BEST.

• High School Diploma or equivalent is required.
• 6 months of Valet experience is preferred.
• Must have a valid illinois Driver's License and be able to operate manual and automatic transmission automobiles.
• Must understand and speak the English language.
• This position is required to drive guest vehicles and adhere to the company MVR policy.
• Must be 18 years of age or over.

PHYSiCAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds. The employee requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance, peripheral vision, depth perception, and ability to adjust focus. if eye glasses or contacts are prescribed they must be worn while working as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Required to run and work in inclement weather.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$8.93 per hour. plus tips