LEAD VALET ATTENDANT

ViziRecruiter,LLC.; Detroit (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

PENN Entertainment in Detroit is seeking a Valet Attendant to ensure smooth operation of the valet areas on your assigned shift. You may cover shifts as needed, and will greet guests with professional service in a fast-paced casino environment.

This role emphasizes safe vehicle handling, accurate ticketing, and coordinating with the Parking/Valet team to maintain efficiency. A Michigan driver’s license is required, and strong English communication is essential for guest interactions.

Qualifications

• Excellent communication and guest relations skills.
• Able to operate vehicles and read signage.
• Must understand and follow safety procedures.
• Able to stand long periods and work in a fast-paced casino environment.

Responsibilities

• Operate valet areas during assigned shift and cover additional shifts as needed.
• Coordinate activities of Parking/Valet team on shift.
• Enforce procedures and survey areas, ensuring supplies.
• Issue valet tickets and enter guest/vehicle information accurately.
• Assist other valet staff and shuttle operations as assigned.

Skills

Customer service

English communication

MI Driver's License

Shift flexibility

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

• day-one medical coverage
• 401(k) matching
• annual performance bonus

Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for the efficient operation of the Valet areas on assigned shift. Ability to Cover shift if needed.
• Coordinates activities of Parking/Valet Team on assigned shift
• Supports and enforces established procedures - Surveys all Valet areas and obtains appropriate supplies for shift
• Responsible for traffic control and the issuing of valet tickets to guests - Train new team members (All Attendants)
• Enters guest/vehicle information into the system
• Make sure ticket is filled out completely
• Notifies management for any challenges - May work in a gaming-related system
• Checks uniforms and appearance
• Assist in activities of Valet Driver, Dispatcher, Lane Attendant, Front Doormen (Bellmen), Lockouts, vehicle jumps and complete Shuttle Runs as assigned
• Other duties as assigned by management

Requirements

• Ability to operate various motor vehicles.
• Ability to stand for long periods of time.
• Ability to withstand various temperature changes; withstand high frequency noises, sounds, and tones.
• Ability to bend, stoop, or kneel.
• Ability to perform basic math functions.
• Excellent communication skills.
• Ability to read, write, and communicate verbally in English.
• Understand and comply with all company and departmental policies and procedures.
• Skilled in preparing and maintaining records, writing reports and responding to correspondence.
• Ability to work and make decisions under stressful conditions.
• Excellent analytical, problem solving, critical thinking, and decision making skills.
• Has the ability to provide support to staff and delegate job duties.
• Required Certification/License Valid Michigan Driver’s license.