VALET

PENN Entertainment, Inc.; United States; Hybrid; USD 31,000 - 42,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a valet to welcome guests, park and retrieve vehicles, and ensure a safe and pleasant experience. You will follow guest service standards and company policies while maintaining confidentiality on all matters.

Ideal candidates have strong customer service skills, the ability to drive all vehicle types, and clear verbal English communication. This role involves visiting guests in a fast-paced environment at our properties.

Qualifications

• Must possess strong customer service skills.
• Ability to drive all makes and models of motor vehicles.
• Effective verbal communication in English.

Responsibilities

• Greets arriving and departing guests.
• Parks guest vehicles in specified areas efficiently and safely.
• Retrieves customer vehicles from specified areas efficiently and safely.
• Performs drive-and-park assignments per department policies.
• Reports any incidents to supervisor promptly.
• Maintains confidentiality in all company matters.

Skills

Customer service

Driving

Verbal communication

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Greets arriving and departing guests.
• Parks guest vehicles in specified areas in an efficient and safe manner.
• Retrieves customer vehicles from specified areas in an efficient and safe manner.
• Performs drive-and-park assignments per department policies and procedures.
• Promptly reports any incidents to supervisor.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• Must possess a valid state Driver’s License with no careless motor vehicle accidents and no moving violations in the last three (3) years.
• Ability to drive all makes and models of motor vehicles.
• Must have effective verbal communication skills; must be able to speak and understand English.
• Must have excellent customer service skills.
• Ability to run on level surfaces as well as up and down stairs in order to park and retrieve vehicles as quickly as possible.