Valet Dispatch Lead: Expert Guest Service & Ops

ViziRecruiter,LLC.; Detroit, Northern (MI, KY); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment in Detroit is seeking a Valet attendant to ensure efficient vehicle handling and exceptional guest service in a fast-paced environment. You will enter vehicle information, verify tickets, and interact professionally with guests.

The role requires standing for long periods, driving ability, English communication, and a valid Michigan driver's license. You will learn the property layout, assist colleagues, and support the Dispatchers when needed.

Qualifications

• Ability to operate various motor vehicles.
• Excellent communication skills.
• Ability to read, write, and communicate verbally in English.

Responsibilities

• Enter vehicle information into the system.
• Ensure ticket is filled out completely.
• Interact professionally with guests.
• Notify management for any challenges.
• Organize working station.
• Maintain the highest level of guest service.
• Train new team members (Dispatchers only).
• Have thorough knowledge of the property.
• Perform other duties as assigned.

Skills

Vehicle operation

Guest communication

English proficiency

Stamina

Analytical thinking

Job description

PENN Entertainment in Detroit is seeking a Valet attendant to ensure efficient vehicle handling and exceptional guest service in a fast-paced environment. You will enter vehicle information, verify tickets, and interact professionally with guests.

The role requires standing for long periods, driving ability, English communication, and a valid Michigan driver's license. You will learn the property layout, assist colleagues, and support the Dispatchers when needed.