Valencian-Speaking Video Streaming Customer Experts

TP Greece; United States; A distancia; USD 42.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance

Competitive salary

Referral program

Health benefits

Training program

Career development

Community events

Greek language courses

Great Place to Work certification

Equal opportunities

Descripción de la vacante

TP Greece is seeking a Video Streaming Customer Expert to support Valencian-speaking subscribers for a leading streaming service. You will handle chat and phone inquiries, assist with payments questions, and troubleshoot streaming issues in a fast-paced multinational environment.

Relocation to Greece is supported with a competitive salary, comprehensive training, and opportunities for professional growth within a renowned brand committed to diversity and equal opportunities.

Formación

• Valencian language proficiency required.
• Good command of English (B2+).
• Strong communication and soft skills, plus problem-solving ability.
• Computer literacy and comfort with digital tools.

Responsabilidades

• Interact with subscribers via chat and phone.
• Answer questions about payments and subscriptions.
• Troubleshoot streaming and content issues.
• Assist subscribers with navigation within the app.

Conocimientos

Valencian

English B2+

Communication

Problem-solving

Tech savvy

Descripción del empleo

Job Overview:

Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Valencian language skills!

Join our TP team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!

Grab the opportunity to work with a top subscription streaming service for films and television series, while working for TP, a Best Place to Work Multinational Company.

As a customer service representative in our Valencian customer support team, you will be delivering world-class customer experience to the subscribers of a top streaming service.

What you will do

• Communicate through chat & phone with subscribers
• Answer how-to questions about payments
• Troubleshoot streaming and content issues
• Assist subscribers with how-to questions & navigating on the given application

Qualifications:

• Excellent language skills in Valencian
• Good knowledge of English language (B2+ level)
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Work experience in customer support/ assistance will be considered as an advantage

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation,support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth &development opportunities
• Special events as well ascommunity & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for aGreat Place to Work-Certified Companythat fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offeringequal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.

Find out more:

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Key Takeaways

• Join our Video Streaming Customer Experts team to deliver a world-class customer experience for a top streaming service.
• Candidates need excellent Valencian language skills and good English knowledge (B2+ level).
• We offer relocation support to Greece, competitive salary, health benefits, and training opportunities.
• The role includes communicating with subscribers, answering questions, and troubleshooting issues.
• Work in a diverse, multinational company recognized as a great place to work.