Catalan-speaking Video Streaming Support Expert

TP Greece; United States; Remote; USD 27,000 - 36,000; Full time

Benefits offered by this job

Relocation support

Flight tickets & hotel

Training by instructors

Career growth opportunities

Referral program

Language courses

Job summary

TP Greece is seeking a customer service representative to support Catalan-speaking subscribers for a leading streaming service. You will engage customers via chat and phone, address payments questions, and help users troubleshoot streaming issues.

The role offers relocation support to Greece, a competitive salary, training, and opportunities for professional growth within a multinational environment.

Qualifications

• Catalan language proficiency is required.
• Good knowledge of English (B2+).
• Excellent communication and soft skills with problem-solving abilities.
• Computer literacy and tech savviness are expected.
• Customer support experience is a plus.

Responsibilities

• Interact with subscribers via chat and phone.
• Answer questions about payments.
• Troubleshoot streaming and content issues.
• Assist subscribers with how-to questions and navigating the app.

Skills

Catalan language

English B2+

Communication skills

Problem-solving

Tech savviness

Customer support

Job description

TP Greece is seeking a customer service representative to support Catalan-speaking subscribers for a leading streaming service. You will engage customers via chat and phone, address payments questions, and help users troubleshoot streaming issues.

The role offers relocation support to Greece, a competitive salary, training, and opportunities for professional growth within a multinational environment.