Galician-Speaking Video Streaming Customer Experts

TP Greece; United States; Remote; USD 20,000 - 26,000; Full time

Benefits offered by this job

Relocation support

Flight tickets

Hotel accommodation

Greek language courses

Health benefits

Training and development

Diversity and equal opportunities

Job summary

TP Greece, a leading multinational streaming provider, seeks a Galician-speaking Customer Expert to deliver world-class support to subscribers in Greece. You will handle chat and phone inquiries, assist with payments, and troubleshoot streaming issues within a fast-paced team.

Ideal candidates bring excellent Galician language skills, solid English (B2+), and strong communication. The role offers relocation support, competitive monthly pay, and professional development in a diverse environment.

Qualifications

• Fluent Galician language skills required.
• Good knowledge of English (B2+).
• Strong communication and problem-solving abilities.

Responsibilities

• Communicate with subscribers via chat and phone.
• Answer questions about payments and how-to topics.
• Troubleshoot streaming and content issues.
• Assist subscribers with how-to questions and navigating the app.

Skills

Galician

English B2+

Customer support

Communication

Job description

Job Overview:

Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Galician language skills!

Join our TP team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!

Grab the opportunity to work with a top subscription streaming service for films and television series, while working for TP, a Best Place to Work Multinational Company.

As a customer service representative in our Galician customer support team, you will be delivering world-class customer experience to the subscribers of a top streaming service.

What you will do

• Communicate through chat & phone with subscribers
• Answer how-to questions about payments
• Troubleshoot streaming and content issues
• Assist subscribers with how-to questions & navigating on the given application

Qualifications:

• Excellent language skills in Galician
• Good knowledge of English language (B2+ level)
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Work experience in customer support/ assistance will be considered as an advantage

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation,support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth &development opportunities
• Special eventsas well ascommunity & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for aGreat Place to Work-Certified Companythat fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offeringequal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.

Key Takeaways

• Join our Video Streaming Customer Experts team to enhance customer experience for a leading streaming service, leveraging your Galician language skills.
• You will communicate with subscribers via chat and phone, answering questions about payments and troubleshooting issues.
• Ideal candidates possess excellent Galician skills, good English knowledge, strong communication, and problem-solving abilities.
• We offer relocation support to Greece, competitive salaries, health benefits, and professional development opportunities.
• This role provides a chance to grow your career within a diverse, multinational company dedicated to equal opportunities.