Vagaro-Savvy Spa Front Desk Concierge

Natalie Rose Beauty, LLC; Media (Delaware County); On-site; USD 21,000 - 30,000; Full time

Job summary

Natalie Rose Beauty, LLC is seeking a Vagaro-savvy Front Desk Receptionist to manage the front desk, handle appointments, and coordinate spa services with the team. You will greet clients, assist with check-in/check-out, and ensure an exceptional client experience.

As a receptionist, you will respond to calls and emails, promote spa products, process payments, and maintain accurate records in Vagaro. A friendly, professional demeanor and ability to adapt to a fast-paced spa environment are

Qualifications

• Experience with Vagaro or similar salon/spa management software.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office and Google apps.

Responsibilities

• Greet clients and provide information about spa services.
• Schedule and manage appointments using Vagaro.
• Answer calls, emails, and online inquiries professionally.
• Check-in/out clients and process payments, receipts.
• Promote spa products and upsell services.
• Coordinate services with spa team for smooth transitions.
• Maintain accurate client records and inventories in Vagaro.
• Perform general front desk administrative duties.
• Support a positive client experience through personalized service.

Skills

Vagaro proficiency

Customer service

Front desk management

Tech-savvy

Multitasking

Team player

Job description

Natalie Rose Beauty, LLC is seeking a Vagaro-savvy Front Desk Receptionist to manage the front desk, handle appointments, and coordinate spa services with the team. You will greet clients, assist with check-in/check-out, and ensure an exceptional client experience.

As a receptionist, you will respond to calls and emails, promote spa products, process payments, and maintain accurate records in Vagaro. A friendly, professional demeanor and ability to adapt to a fast-paced spa environment are