Spa Front Desk & Guest Experience Associate

Natalie Rose Beauty, LLC; Media (Delaware County); On-site; USD 19,000 - 25,000; Full time

Job summary

Natalie Rose Beauty, LLC is seeking a reliable Spa Assistant to support front-desk operations and assist the spa team. You will manage the reception area, answer client inquiries, maintain cleanliness, and help with day-to-day activities to ensure a welcoming environment.

This role does not involve nurse injector training. Responsibilities include greeting clients, handling inquiries, organizing records, stocking supplies, and assisting during treatments while promoting retail products and

Qualifications

• Customer service experience is essential.
• Strong multitasking and prioritization abilities.
• Attention to detail in client records and scheduling.
• Professional appearance and demeanor.
• Ability to work well with others in a team.
• Willingness to work evenings/weekends.
• Proficiency with scheduling software and email.
• Physical stamina to stand for long periods.
• Demonstrates integrity and ethical conduct.
• Prior customer service or spa experience preferred but not required.

Responsibilities

• Reception Duties: Greet clients and provide friendly, professional service.
• Client Support: Address inquiries, explain services, and ensure needs are met.
• Administrative Tasks: File, enter data, maintain client records, manage inventory.
• Spa Maintenance: Keep treatment rooms, waiting areas, and restrooms clean and organized.
• Laundry Management: Wash, dry, fold, and organize towels and robes.
• Stock Management: Replenish towels, linens, and spa amenities.
• Assisting Spa Team: Prepare rooms, assist during treatments, support transitions between appointments.
• Retail Sales: Help with product recommendations, inventory, and cash handling.
• Client Communication: Inform clients about services and promotions.
• Compliance and Safety: Follow spa policies and confidentiality and safety procedures.

Skills

Customer Service

Organization

Attention to detail

Professionalism

Team player

Flexible hours

Computer skills

Stamina

Ethics

Experience

Job description

Natalie Rose Beauty, LLC is seeking a reliable Spa Assistant to support front-desk operations and assist the spa team. You will manage the reception area, answer client inquiries, maintain cleanliness, and help with day-to-day activities to ensure a welcoming environment.

This role does not involve nurse injector training. Responsibilities include greeting clients, handling inquiries, organizing records, stocking supplies, and assisting during treatments while promoting retail products and