Vacation Support Specialist | Work From Home

Destination Knot; Tennessee; Remote; USD 40,000 - 65,000; Full time

Job summary

Destination Knot is seeking a Vacation Support Specialist who will assist travel advisors in creating seamless travel experiences. The ideal candidate is organized, tech-savvy, and passionate about providing excellent service in a remote role. Key responsibilities include coordinating travel arrangements, maintaining records, and supporting customers, while enjoying flexible work hours and opportunities for advancement.

Benefits

Flexible work-from-home schedule

Personalized training and mentorship

Access to travel perks and industry discounts

Qualifications

• Prior customer service, administrative, or travel experience is a plus.
• Comfortable using email and online platforms.

Responsibilities

• Assist with travel research, quotes, and itinerary preparation.
• Track payment deadlines and booking updates.
• Provide exceptional follow-up and support to both clients and advisors.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Tools

CRM tools

Spreadsheet tools

Job description

Job Title: Vacation Support Specialist

Company: Destination Knot

Employment Type: Remote

Industry: Leisure, Travel & Tourism

About Us:

Destination Knot is a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.

Job Description:

We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end.

Key Responsibilities:

Assist with travel research, quotes, and itinerary preparation

Coordinate with travel suppliers to confirm reservations and special requests

Track payment deadlines and booking updates

Help distribute travel documents, confirmations, and trip reminders

Provide exceptional follow-up and support to both clients and advisors

Maintain accurate records and client details within CRM tools

Support administrative and customer service tasks for travel advisors

Qualifications:

Excellent organizational and communication skills

Comfortable using email, online platforms, and basic spreadsheet tools

Prior customer service, administrative, or travel experience is a plus

Strong attention to detail and time management

Enthusiastic about the travel industry and eager to learn

Training is provided—no previous travel certification required

What You’ll Gain:

Flexible work-from-home schedule

Personalized training and mentorship

Eligibility to earn income through client support, special projects, and team performance initiatives

Access to travel perks and industry discounts after training

Pathways for advancement into planning, sales, or leadership roles

How to Apply:

If you're ready to build a meaningful role in the travel space while supporting others in creating dream vacations, we’d love to connect with you. Apply today and grow with us at Destination Knot!

$40,000 - $65,000 a year