Licensing Support Specialist

The Key Family of Companies; Indianapolis (IN); Remote; USD 35,000 - 55,000; Full time

Job summary

Join a supportive and innovative family atmosphere as a Licensing Support Specialist. This remote position offers the chance to engage with agents and brokers, ensuring compliance and accuracy in licensing processes. You will play a vital role in maintaining agent data, providing exceptional customer service, and supporting a high-performance culture. With a mission focused on improving health care quality and reducing costs, this established company values employee input and fosters a collaborative environment. If you are passionate about delivering outstanding service and want to grow in your career, this opportunity is perfect for you.

Benefits

Comprehensive benefit package

Training program

Competitive salary

Qualifications

• Strong PC and data entry skills required.
• Proficiency in Microsoft Office applications is essential.

Responsibilities

• Assist in agent licensing, including auditing and customer service.
• Maintain licensing data and ensure compliance with state laws.

Skills

PC and data entry skills

Microsoft Office proficiency

Written and verbal communication skills

Customer service skills

Ability to work in a team

Ability to handle fast-paced environments

Insurance licensing knowledge

Job description

We are excited to welcome a Licensing Support Specialist to our growing team! Key Benefit Administrators is consistently named a Top Workplace by our employees and we are excited to speak to qualified candidates about this new work from home opportunity!

Creating a Top Workplace is about more than offering great benefits and vacation time. It's about organizational health. Employees want to align with the company's vision, be challenged by a high-performance culture, and feel that they are valued and that their voices are heard.

At Key Benefit Administrators, we believe in delivering a Wow level of service to our valued clients and living up to our mission of improving people's health through high quality, cost-effective care. Strong core values, supportive work relationships, high quality training and personal development are part of our DNA and we are looking for the right individual to join us!

If you are passionate about delivering high quality service and would like to be part of our supportive family culture - we want to hear from you. The Licensing Support Specialist position includes a comprehensive benefit package, training program and competitive salary! This is a remote work from home opportunity.

Licensing Support Specialist Overview:

The Licensing Support Specialist will assist in all aspects of agent licensing, including auditing, tracking, follow up, customer service and data entry. This position will work directly with brokers and agents to assure the accurate and timely filing of all necessary licensing and paperwork to comply with state law and carrier specific requirements.

Essential Duties and Responsibilities:

• Review and process contract paperwork for carrier appointments and agent licensing.
• Audit existing agent licenses for accuracy and ensure all paperwork and licenses are current and complete.
• Provide support to agents during the licensing process and ensure all outstanding items are submitted.
• Notify agents of outstanding or missing information as part of the licensing process.
• Maintain agent licensing data for all carrier appointments.
• Follow up with states and insurance carriers for license renewals or missing info requests as needed.
• Compliance with all laws affecting the appointment and licensing of agents and brokers.
• Assist Licensing and Compliance Lead and Licensing Support in the running of reports, and follow up with agents and brokers for questions related to licensing.
• Processing of state assessments.

Competencies, Knowledge, Skills and Abilities:

• Strong PC and data entry skills.
• Proficiency in Microsoft Office applications.
• Ability to work in a cross-functional team environment.
• Excellent written and verbal communication skills.
• Excellent customer service skills and experience.
• Ability to excel in a fast-paced work environment with strict deadlines.
• Prior experience in insurance licensing preferred.

More about Key Benefit Administrators:

KBA is a privately owned company with a family atmosphere and supportive leadership. We take an active role in our local communities with corporate sponsorships and community outreach programs. Employees continue to vote KBA as a Top Workplace year after year!

Founded in 1979 as a full-service group benefits administration firm specializing in self-funded medical plans, the Key Family has grown to become one of the country's largest independently owned third party administrators, supporting a wide variety of group benefit plans.

Our Mission:

To create happy customers who renew by improving upon our successful track record of applying patented, proven, creative solutions to the reduction of healthcare costs while improving people's health through high quality, cost-effective care.

If you are unable to complete an application for the Licensing Support Specialist position due to a disability, contact Human Resources by calling 800-560-3539 to ask for an accommodation or an alternative application process.

All qualified applicants for the Licensing Support Specialist position will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Seniority level:

Entry level

Employment type:

Full-time

Job function:

Other

Industries:

Insurance