Vacation Sales & Guest Experience Coordinator

Hyatt Vacation Ownership; Key West (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Uncapped earning potential

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family

Growth and Development Opportunities

Job summary

Hyatt Vacation Ownership is seeking a Coordinator Marketing Linkage to engage hotel guests at desk locations, provide elevated customer service, and schedule sales presentations to showcase our vacation experiences.

You will help exceed sales goals while ensuring eligibility, follow safety procedures, and participate in a supportive team environment with generous benefits including travel discounts and tuition reimbursement.

Qualifications

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Concierge and/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Responsibilities

• Engaging with hotel guests at desk locations and providing elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Skills

Sales

Customer service

Guest interaction

Job description

Hyatt Vacation Ownership is seeking a Coordinator Marketing Linkage to engage hotel guests at desk locations, provide elevated customer service, and schedule sales presentations to showcase our vacation experiences.

You will help exceed sales goals while ensuring eligibility, follow safety procedures, and participate in a supportive team environment with generous benefits including travel discounts and tuition reimbursement.