Vacation Sales & Guest Experience Coordinator

Hyatt Vacation Club at Coconut Cove; Town of Florida (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401K opportunities

Travel discounts

Tuition Reimbursement

Professional Counseling & Family支持

Growth and Development Opportunities

Job summary

Hyatt Vacation Ownership is seeking a Coordinator Marketing Linkage to engage hotel guests, schedule engaging sales presentations, and deliver exceptional customer service. The role focuses on guiding guests through the offerings and ensuring eligibility for presentations while maintaining a high level of guest satisfaction.

The position emphasizes flexible scheduling, potential weekend/holiday shifts, and background checks in accordance with state/local requirements.

Qualifications

• Minimum 1–2 years in customer service or sales roles.
• Ability to schedule and coordinate events and presentations.
• Excellent communication and problem-solving skills.

Responsibilities

• Engage with hotel guests at desks and provide elevated customer service.
• Schedule sales presentations and manage guest expectations.
• Achieve or exceed goals for sales presentations and volume production.
• Ensure attendees meet eligibility requirements and are interested in learning about products and services.

Skills

Customer service

Sales experience

Guest interaction

Education

High school diploma or equivalent

Job description

Hyatt Vacation Ownership is seeking a Coordinator Marketing Linkage to engage hotel guests, schedule engaging sales presentations, and deliver exceptional customer service. The role focuses on guiding guests through the offerings and ensuring eligibility for presentations while maintaining a high level of guest satisfaction.

The position emphasizes flexible scheduling, potential weekend/holiday shifts, and background checks in accordance with state/local requirements.