Vacation Rental Ops Lead - Onsite, South Florida

HOA Talent; Miami (FL); On-site; USD 55,000 - 60,000; Full time

Job summary

StaySouth in South Florida is seeking a Local Operations Manager to own the condition and readiness of a portfolio of vacation rental homes. You’ll coordinate cleaners and vendors, ensure timely repairs, and safeguard homeowners’ investments.

You’ll inspect properties before guest arrivals, test systems, obtain quotes, manage backups, and travel between properties to resolve urgent issues during guest stays, maintaining high guest satisfaction.

Qualifications

• 3+ years in property operations or related fields with direct vendor responsibility.
• Experience coordinating work across multiple properties or service locations.
• Vendor management including scheduling, quotes, and quality verification.
• Experience conducting property inspections or quality checks.
• Proficient with mobile apps and property management or task software.
• Valid driver’s license, reliable vehicle, and ability to travel between properties.
• Ability to respond to urgent operational issues during guest stays.

Responsibilities

• Inspect assigned properties before guest arrivals and verify cleaning quality, linens, supplies, and presentation.
• Test locks, access codes, Wi‑Fi, appliances, HVAC, and pools, and document findings with photos in Breezeway.
• Schedule and oversee cleaners, maintenance techs, vendors; obtain quotes and verify work before payment.
• Maintain backup vendors and track reliability, response time, and cost.
• Resolve field escalations from Guest Experience during occupied stays, including urgent repairs and access issues.
• Communicate property conditions and improvements to homeowners and coordinate approved work.
• Track recurring problems and implement corrective fixes before guests are affected.
• Keep records current in Guesty, Breezeway, GNT smart‑lock access, and Ramp for expenses and invoices.

Skills

Property operations experience

Vendor management

Property inspections

Multi-property coordination

Driver's license & travel

Urgent issue response

Tools

Guesty

Breezeway

Ramp

GNT smart-lock

Job description

StaySouth in South Florida is seeking a Local Operations Manager to own the condition and readiness of a portfolio of vacation rental homes. You’ll coordinate cleaners and vendors, ensure timely repairs, and safeguard homeowners’ investments.

You’ll inspect properties before guest arrivals, test systems, obtain quotes, manage backups, and travel between properties to resolve urgent issues during guest stays, maintaining high guest satisfaction.