Vacation Rental Operations Manager

Sandestin Investments, L.L.C.; Sandestin (FL); Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

Sandestin Golf and Beach Resort in Miramar Beach, Florida is seeking a hands-on Rental Manager to lead the vacation rental program. You will oversee daily operations for a portfolio of more than 1,000 rental units, coordinating readiness, housekeeping, maintenance, and guest services to meet owner and guest expectations.

The ideal candidate is highly organized, able to manage multiple priorities, communicate effectively with property owners and internal teams, and maintain high standards of

Qualificações

• Previous experience in vacation rental management, resort operations, property management, or hotel operations.
• Experience coordinating multiple properties, departments, or a high volume of daily tasks strongly preferred.
• Exceptional organizational and multitasking skills, with the ability to prioritize competing demands in a busy environment.
• Strong attention to detail and the ability to track numerous issues, deadlines, and follow-up items at the same time.
• Excellent communication and problem-solving skills.
• Ability to remain calm, professional, and productive when unexpected issues arise.

Responsabilidades

• Oversee daily vacation rental operations across a portfolio of more than 1,000 rental units.
• Coordinate property readiness, inspections, housekeeping, maintenance requests, and guest concerns to ensure units meet resort standards.
• Work closely with reservations, housekeeping, maintenance, and other departments to resolve issues and prepare for guest arrivals and departures.
• Monitor property conditions and follow up on repairs, deficiencies, and outstanding work orders.
• Communicate professionally with property owners regarding rental operations, property concerns, and service needs.
• Respond to guest issues and coordinate timely solutions to protect the guest experience.
• Monitor occupancy, arrival and departure schedules, property status, and operational priorities.
• Maintain accurate records, reports, work orders, and property information.
• Identify operational issues, follow through on outstanding items, and ensure important tasks are completed on time.
• Assist with developing and maintaining procedures that improve efficiency, communication, and consistency across the rental program.
• Help ensure rental properties meet established cleanliness, maintenance, presentation, and service standards.
• Support departmental goals related to guest satisfaction, owner relations, property performance, and operational efficiency.
• Provide leadership, direction, and support to team members as needed.
• Perform other duties as assigned.

Conhecimentos

Organization

Multitasking

Time management

Communication

Problem solving

Accountability

Ferramentas

Property management systems

Descrição da oferta de emprego

Sandestin Golf and Beach Resort in Miramar Beach, Florida is seeking a hands-on Rental Manager to lead the vacation rental program. You will oversee daily operations for a portfolio of more than 1,000 rental units, coordinating readiness, housekeeping, maintenance, and guest services to meet owner and guest expectations.

The ideal candidate is highly organized, able to manage multiple priorities, communicate effectively with property owners and internal teams, and maintain high standards of