Vacation Ownership Concierge & Sales Specialist

US Diversity Job Search; Pinon (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Hotel and resort discounts

401(k) company match up to 6%

Uncapped earning potential (wages, etc

Positive work environment

Growth and development opportunities

Job summary

Hyatt Residence Club is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. You will promote the Hyatt Residence Club Destinations® Program to Hyatt guests and Owners, making pre- and post-arrival calls and scheduling presentations.

We look for outgoing, financially motivated team members who can provide exceptional service, meet eligibility requirements for presentations, and contribute to achieving sales and volume goals.

Qualifications

• Enjoy talking on the phone and/or interacting with guests in person.
• Bold persuasion skills.
• Computer skills.

Responsibilities

• Make pre- and post-arrival telemarketing calls while offering elevated concierge services to all arriving Owners and guests.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about Hyatt Residence Club products and services.

Skills

Phone etiquette

Persuasion

Interpersonal skills

Computer skills

Flexibility

Tools

CRM software

Job description

Hyatt Residence Club is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. You will promote the Hyatt Residence Club Destinations® Program to Hyatt guests and Owners, making pre- and post-arrival calls and scheduling presentations.

We look for outgoing, financially motivated team members who can provide exceptional service, meet eligibility requirements for presentations, and contribute to achieving sales and volume goals.