VA Education Benefits Assistant - Hybrid Student Support

National University; San Diego (CA); Ibrido; CAD 27.000 - 38.000; Part-time

Descrizione del lavoro

National University is seeking a Veteran Education Benefits Assistant to support the SCO team in delivering accurate VA education benefits information to students. You will collaborate with leadership to identify veteran student needs, participate in campus initiatives, and attend webinars and orientations related to VA Education Benefits.

The role involves hybrid work at Spectrum Center in San Diego, CA, with responsibilities including managing inquiries, reporting enrollments to VA, processing

Competenze

• Current NU student receiving Veteran Education Benefits.
• Enrolled in a program at 3/4 time or greater during work-study.
• Maintain good academic standing per SAP policy.
• Meet performance and dress code standards.
• Experience in customer service or customer relations.

Mansioni

• Answer Veteran Education Benefits inquiries in person, by phone, and virtually.
• Assist with reporting student enrollments to the U.S. Department of Veterans Affairs.
• Process VA correspondence and related admin tasks for Veteran Education Benefits.
• Support on-campus Veteran Services duties as assigned.

Conoscenze

Customer service

Customer relations

Communication

Formazione

Current NU student

Strumenti

Microsoft Office

Descrizione del lavoro

National University is seeking a Veteran Education Benefits Assistant to support the SCO team in delivering accurate VA education benefits information to students. You will collaborate with leadership to identify veteran student needs, participate in campus initiatives, and attend webinars and orientations related to VA Education Benefits.

The role involves hybrid work at Spectrum Center in San Diego, CA, with responsibilities including managing inquiries, reporting enrollments to VA, processing