VA Certification & Academic Records Specialist

Xavier University of Louisiana; New Orleans (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Xavier University of Louisiana is seeking an Academic Records/VA Certification Specialist to serve as the VA Certifying Official and primary contact for military tuition benefits. The role includes transcript processing and coordination with the National Student Clearinghouse, along with daily Registrar’s Office tasks.

The position requires a Bachelor’s degree, strong communication and organizational skills, and the ability to handle confidential student information.

Qualifications

• Minimum 2–3 years in a university setting or service-oriented environment.
• Excellent communication, organizational, interpersonal and telephone skills.
• Proficient with computers and Microsoft Office applications (Word, Excel, PowerPoint).
• Strong work ethic, ability to handle confidential student records.
• Ability to perform multiple tasks efficiently and adapt to change.
• Experience with VA education benefits preferred.

Responsibilities

• Serve as the VA Certifying Official for students with education benefits.
• Enter VA Certification via the Enrollment Management System.
• Track and submit VA enrollment updates using Banner and Enrollment Manager.
• Maintain required VA training and understand related responsibilities.
• Process Veteran students using ArmyIgnited (GoArmy Ed).
• Oversee transcript processing through the National Student Clearinghouse.
• Support Registrar’s Office daily operations (phones, data entry, records updates).
• Handle Student Readmission processing for returning students.
• Process documents in Banner Document Management System.
• Assist with registration and graduation-related responsibilities.
• Perform other duties as assigned.

Skills

Communication skills

Organizational skills

Interpersonal skills

Telephone skills

Customer service

Confidentiality

Multi-tasking

Problem solving

Education

Bachelor Degree

Tools

BANNER or SIS system

VA Enrollment Management System

National Student Clearinghouse

Microsoft Office (Word, Excel, PowerPoint)

Job description

Xavier University of Louisiana is seeking an Academic Records/VA Certification Specialist to serve as the VA Certifying Official and primary contact for military tuition benefits. The role includes transcript processing and coordination with the National Student Clearinghouse, along with daily Registrar’s Office tasks.

The position requires a Bachelor’s degree, strong communication and organizational skills, and the ability to handle confidential student information.