University Testing Center Operations Lead

Xavier University of Louisiana; New Orleans (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Xavier University of Louisiana is seeking a Coordinator of the University Testing Center to oversee day-to-day operations, scheduling, and testing procedures for institutional and national exams. The role reports to the Director for Student Academic Support and emphasizes staff training, policy development, and maintaining a secure testing environment.

The position requires a Bachelor’s degree (Master’s preferred) in related field and 2+ years in higher education testing.

Qualifications

• Bachelor’s degree in counseling and guidance, college student personnel, education, educational administration, student affairs, or related field.
• Two years of relevant work experience within a higher education or closely related testing environment.
• Excellent organizational and problem-solving skills.
• Ability to communicate effectively with various stakeholders (students, colleagues, administrators), both verbally and in writing.
• Must possess diplomacy, confidentiality, and strong relationship-building skills.
• Exceptional interpersonal skills, especially with students.
• Proficiency with the Microsoft Office suite of products and Google platforms.

Responsibilities

• Provide oversight for the day-to-day operations, development, and leadership for the University’s Testing Center.
• Work closely with the Director for Student Academic Support to develop and update the center’s services, policies, and procedures in response to changing demands.
• Communicate program policies/procedures to campus and community and maintain integrity of testing environment.
• Collaborate with the Office of Admission to assist newly admitted students in navigating the testing process.
• Serve as the systems administrator for testing platforms by creating new accounts, providing ongoing training through workshops for all campus users and coordinating upgrades with the Office of Information Technology.
• Oversee and administer College Level Examination Program exams through testing center.
• Work with the Registrar’s office to submit CLEP scores for transcript reporting.
• Promote and maintain Kaplan all-access agreement with XULA .
• Ensure the hiring and employment of Test Center personnel by supervising, training, and evaluating.
• Maintain Testing Center statistics and prepare periodic reports with recommendations concerning programming implications.
• Maintain a secure, productive, and distractive free testing environment.
• Performs other duties as assigned by supervisor.

Skills

Organizational skills

Problem-solving

Communication

Diplomacy and confidentiality

Relationship-building

Interpersonal skills

Microsoft Office

Google platforms

Education

Bachelor’s degree in counseling and guidance, college student personnel, education, educational administration, student affairs, or related field

Master’s degree in counseling and guidance, college student personnel, education, educational administration, student affairs, or related field

Tools

Banner

EAB Navigate

Degree Works

Zoom

Kaplan

Job description

Xavier University of Louisiana is seeking a Coordinator of the University Testing Center to oversee day-to-day operations, scheduling, and testing procedures for institutional and national exams. The role reports to the Director for Student Academic Support and emphasizes staff training, policy development, and maintaining a secure testing environment.

The position requires a Bachelor’s degree (Master’s preferred) in related field and 2+ years in higher education testing.