UX Writer & Content Designer for AI Tools (Hybrid NY)

Pyramid Consulting, Inc; New York (NY); Hybrid; USD 83,000 - 103,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

Pyramid Consulting, Inc. is seeking a UX Writer & Content Designer for an 8+ month contract in New York, NY (Hybrid).

You will craft clear UX copy for AI-powered features across G-Workspace, build content strategies, and refine onboarding flows and in-product messaging. Collaborating with product, design, researchers, and engineers, you’ll establish scalable content systems and translate complex AI functionality into accessible experiences.

Qualifications

• 5+ years in UX writing or content design within a large-scale technology organization.
• Experience integrating LLM or Generative AI capabilities into existing software products.
• Strong portfolio showcasing hands-on UX writing and product content design work.

Responsibilities

• Develop clear, intuitive UX copy and content experiences for AI-powered features across G-Workspace products.
• Create content strategies and messaging frameworks that communicate the value of new AI capabilities within existing products.
• Write and refine UI copy, microcopy, onboarding flows, feature descriptions, error messages, and in-product guidance.
• Develop language for AI processing and loading states to help users understand what the system is doing and manage perceived latency.
• Support feature naming, product positioning, and value proposition development for new AI-powered capabilities.
• Translate complex AI functionality into simple, accessible, and user-friendly product experiences.
• Collaborate with Product Managers, UX Designers, Researchers, and Engineers throughout product development.
• Establish consistent product terminology and scalable content patterns across multiple product teams.
• Independently manage content design projects, provide guidance to stakeholders, and support teams through content reviews and office hours.

Skills

UX writing

Content design

AI integration

UI copy

Onboarding flows

Product messaging

Job description

Pyramid Consulting, Inc. is seeking a UX Writer & Content Designer for an 8+ month contract in New York, NY (Hybrid).

You will craft clear UX copy for AI-powered features across G-Workspace, build content strategies, and refine onboarding flows and in-product messaging. Collaborating with product, design, researchers, and engineers, you’ll establish scalable content systems and translate complex AI functionality into accessible experiences.