UX Writer & Content Designer

Pyramid Consulting, Inc; New York (NY); Hybrid; USD 83,000 - 103,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

Pyramid Consulting, Inc. is seeking a UX Writer & Content Designer for an 8+ month contract in New York, NY (Hybrid).

You will craft clear UX copy for AI-powered features across G-Workspace, build content strategies, and refine onboarding flows and in-product messaging. Collaborating with product, design, researchers, and engineers, you’ll establish scalable content systems and translate complex AI functionality into accessible experiences.

Qualifications

• 5+ years in UX writing or content design within a large-scale technology organization.
• Experience integrating LLM or Generative AI capabilities into existing software products.
• Strong portfolio showcasing hands-on UX writing and product content design work.

Responsibilities

• Develop clear, intuitive UX copy and content experiences for AI-powered features across G-Workspace products.
• Create content strategies and messaging frameworks that communicate the value of new AI capabilities within existing products.
• Write and refine UI copy, microcopy, onboarding flows, feature descriptions, error messages, and in-product guidance.
• Develop language for AI processing and loading states to help users understand what the system is doing and manage perceived latency.
• Support feature naming, product positioning, and value proposition development for new AI-powered capabilities.
• Translate complex AI functionality into simple, accessible, and user-friendly product experiences.
• Collaborate with Product Managers, UX Designers, Researchers, and Engineers throughout product development.
• Establish consistent product terminology and scalable content patterns across multiple product teams.
• Independently manage content design projects, provide guidance to stakeholders, and support teams through content reviews and office hours.

Skills

UX writing

Content design

AI integration

UI copy

Onboarding flows

Product messaging

Job description

Immediate need for a talented UX Writer & Content Designer. This is an 08+ months contract opportunity with long-term potential and is located in New York, NY(Hybrid).

Job Diva ID: 26-34229

Pay Range: $60 - $75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Develop clear, intuitive UX copy and content experiences for AI-powered features across G-Workspace products.
• Create content strategies and messaging frameworks that communicate the value of new AI capabilities within existing products.
• Write and refine UI copy, microcopy, onboarding flows, feature descriptions, error messages, and in-product guidance.
• Develop language for AI processing and loading states to help users understand what the system is doing and manage perceived latency.
• Support feature naming, product positioning, and value proposition development for new AI-powered capabilities.
• Translate complex AI functionality into simple, accessible, and user-friendly product experiences.
• Collaborate with Product Managers, UX Designers, Researchers, and Engineers throughout product development.
• Establish consistent product terminology and scalable content patterns across multiple product teams.
• Independently manage content design projects, provide guidance to stakeholders, and support teams through content reviews and office hours.

Key Requirements and Technology Experience:

• 5+ years of experience in UX writing, content design, product content strategy, or a related field within a large-scale technology organization.
• Demonstrated experience integrating LLM or Generative AI capabilities into existing software products.
• Strong portfolio showcasing hands-on UX writing and product content design work.
• Experience designing content for productivity, collaboration, document editing, video creation, or other content creation tools.
• Excellent writing skills with the ability to simplify complex technical concepts into clear product language.
• Experience developing UI copy, microcopy, onboarding flows, feature naming, and in-product messaging.
• Understanding of AI-powered user experiences, including processing states, loading experiences, and communicating AI functionality.
• Strong collaboration skills and the ability to work independently in a fast-paced, cross-functional environment.
• Experience working on AI-powered productivity or creative tools at technology organizations.
• Experience developing content frameworks, product terminology, and scalable content systems.
• Familiarity with G-Workspace or comparable productivity platforms.
• Experience shaping product narratives and communicating the value of emerging AI features.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.