UX Conversational Designer

Pyramid Consulting, Inc; Columbus (OH); Remote; USD 67,502 - 68,880; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

A leading consulting firm is seeking a talented UX Conversational Designer for a 6-month remote contract opportunity in Columbus, OH. The role involves collaborating on virtual assistant design, improving conversational models, and creating prototypes for user testing. Ideal candidates will have strong skills in content writing and chatbot design, along with familiarity with the latest technologies in the field. Competitive pay rates are offered along with benefits.

Qualifications

• Familiar with UX conversational design industry standards and principles.
• Familiar with standard UX design processes and research methodologies.
• Familiarity with technologies including chatbots, IVR, LLMs, AI, etc.

Responsibilities

• Collaborate with UX team members on the design of virtual assistants and their NLU models.
• Improve models and ensure integration into conversational interfaces.
• Assist in research activities and create prototypes for user testing.

Skills

Content Writing

Chatbot

Conversational Flow Design

Job description

Immediate need for a talented UX Conversational Designer. This is a 06 months contract opportunity with long-term potential and is located in Columbus OH(Remote). Please review the job description below and contact me ASAP if you are interested.

Job Details

Job ID: 25-81842

Base pay range: $49.00/hr - $50.00/hr

Pay Range: $49 - $50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities

• Collaborate with UX team members on the design of multiple virtual assistants and their NLU models
• Collaborate on improving the models and ensuring seamless integration into conversational interfaces
• Assisting in research activities and creating prototypes for user testing to continually improve the conversation
• Familiarity with software used for conversation design, prototype creation and NLU testing
• Collaborating with copy writers and subject matter experts throughout the company to ensure consistency, accuracy, and compliance
• Staying up to date on the latest conversational design trends and technologies
• Translate customer needs and insights into conversational solutions

Key Requirements and Technology Experience

• Key Skills: Content Writing, Chatbot, Conversational Flow Design
• Familiar with UX conversational design industry standards and principles
• Familiar with standard UX design processes and research methodologies
• Familiarity with technologies and platforms including chatbots, IVR, LLMs, AI, etc

Our client is a leading Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Seniority level

Not Applicable

Employment type

Contract

Job function

Finance

Industries

IT Services and IT Consulting