UX Writer

Techblocks, Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

TechBlocks, a global digital product engineering company, is seeking a UX Writer to create user-centered digital experiences. The role requires collaboration with cross-functional teams to define content strategies and ensure alignment with product goals. Ideal candidates will have over 7 years of experience in digital copywriting, particularly in retail/e-commerce, and a strong understanding of ADA guidelines.

Qualifications

• 7+ years of experience in digital UX/UI copywriting for retail/e-commerce.
• Experience with ADA guidelines impacting content strategy.
• Exceptional written English communication skills.

Responsibilities

• Coordinate work within the Design Team and cross-functionally.
• Conduct user research to inform content decisions.
• Create and maintain content guidelines for consistency.

Skills

Digital UX/UI copywriting

User-centered messaging

ADA guidelines knowledge

Editorial brand guidelines

Written English communication

Collaboration tools (Figma, Miro)

Atlassian tools (Confluence, JIRA)

Job description

TechBlocks Design Team (Technology) is responsible for designing user-centered experiences to unify and provide a seamless experience across all client touchpoints, both online and in-store, as we transform clients’ businesses.

As a team member, you'll partner with a cross-discipline team of user experience, user interface, research, content, product, and development professionals to create exceptional, user-centered digital experiences that drive business growth, consumer satisfaction, and brand loyalty.

The Design Team is consumer-obsessed and a key voice for all our users.

Designing with inclusive design best practices and high standards for accessibility holds us accountable for representing consumers from diverse walks of life, including multi-cultural, different abilities, and various demographics.

What will you be doing?

• UX Writer will utilize your exceptional communication skills to coordinate work within the Design Team and cross-functionally with technical partners, customers (internal and external), stakeholders, business leaders, and leadership to support the project’s overall vision.
• Collaborate with product managers, designers, and researchers to define content strategies that support the overall user experience and business goals.
• Conduct and participate in user research to understand user needs, pain points, and language preferences.
• Use research findings to inform content decisions and improve the user experience.
• Work closely with UX designers to integrate content seamlessly with the overall design and user interface.
• Collaborate with cross-functional teams to ensure content aligns with product goals and user needs.
• Create and maintain documentation, including content guidelines, voice and tone guidelines, and content patterns for internal and external use. Maintain consistency in tone, voice, and messaging across the product.

Required Skills Set

• 7+ years of experience writing digital UX/UI copy, preferably for retail/e-commerce organizations.
• Experience in writing user-centered messaging that is uniform and consistent across channels.
• Experience with ADA guidelines and their impact on content strategy.
• Experience extending editorial brand guidelines to digital standards.
• Exceptional written English communication skills.
• Experience with collaboration tools like Figma, Miro, etc.
• Familiarity with Atlassian tools like Confluence and JIRA is an advantage.

About Us

TechBlocks is a global digital product engineering company with 16+ years of experience helping Fortune 500 enterprises and high-growth brands accelerate innovation, modernize technology, and drive digital transformation. From cloud solutions and data engineering to experience design and platform modernization, we help businesses solve complex challenges and unlock new growth opportunities.

At TechBlocks, we believe technology is only as powerful as the people behind it. We foster a culture of collaboration, creativity, and continuous learning, where big ideas turn into real impact. Whether you're building seamless digital experiences, optimizing enterprise platforms, or tackling complex integrations, you'll be part of a dynamic, fast-moving team that values innovation and ownership.

Join us and shape the future of digital transformation.