User Experience Writer

TechBlocks; United States; On-site; USD 95,000 - 110,000; Full time

Job summary

A leading company is seeking a UX Writer to join their Design Team. The role involves crafting user-centered digital experiences, collaborating with cross-functional teams, and ensuring content strategies align with business goals. The ideal candidate will have extensive experience in digital UX/UI copywriting, strong communication skills, and familiarity with collaboration tools. This position offers a competitive salary and the chance to impact user satisfaction and brand loyalty.

Qualifications

• 7+ years of experience writing digital UX/UI copy.
• Experience with ADA guidelines and their impact on content strategy.

Responsibilities

• Utilize communication skills to coordinate work within the Design Team.
• Collaborate with product managers and designers to define content strategies.
• Conduct user research to understand needs and improve user experience.

Skills

Communication

User-Centered Messaging

Content Strategy

Research

Collaboration

Tools

Figma

Miro

Confluence

JIRA

Job description

TechBlocks Design Team (Technology) is responsible for designing user-centered experiences to unify and provide a seamless experience across all client touchpoints, both online and in-store, as we transform clients’ businesses.

As a team member, you'll partner with a cross-discipline team of user experience, user interface, research, content, product, and development professionals to create exceptional, user-centered digital experiences that drive business growth, consumer satisfaction and brand loyalty.

The Design Team is consumer-obsessed and a key voice for all our users.

Designing with inclusive design best practices and high standards for accessibility hold us accountable for representing consumers from diverse walks of life, including multi-cultural, different abilities and various demographics.

What will you be doing?

• UX Writer will utilize your exceptional communication skills to coordinate work within the Design Team and cross-functionally with technical partners, customers (internal and external), stakeholders, business leaders and leadership to support the project’s overall vision.
• Collaborate with product managers, designers, and researchers to define content strategies that support the overall user experience and business goals.
• Conduct and participate in user research to understand user needs, pain points, and language preferences.
• Use research findings to inform content decisions and improve the user experience.
• Work closely with UX designers to integrate content seamlessly with the overall design and user interface.
• Collaborate with cross-functional teams to ensure content aligns with product goals and user needs.
• Create and maintain documentation, including content guidelines, voice and tone guidelines, and content patterns for internal and external use. Maintain consistency in tone, voice, and messaging across the product.

Required Skills Set

• 7+ years of experience writing digital UX/UI copy. Preferably for retail/ e-commerce orgs.
• Experience in writing user-centred messaging which is uniform and consistent throughout channels.
• Experience with ADA guidelines and their impact on content strategy
• Experience taking editorial brand guidelines and extending them to digital standards.
• Exceptional written English communication skills.
• Experience with collaboration tools like Figma, Miro, etc.
• Familiarity with Atlassian tools like Confluence and JIRA would be an advantage

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Art/Creative, Information Technology, and Writing/Editing

• Industries

  IT Services and IT Consulting

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