UX Researcher, Health Tech: Onboarding & Dashboards
Bask Health
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Job summary
Bask Health is seeking a UX Researcher to understand how users interact with our telehealth platform and identify usability improvements across merchant and patient experiences. You will conduct interviews, usability tests, and observational studies, translating findings into actionable design recommendations.
You will partner with product designers and product managers to prioritize research opportunities, recruit participants, and ensure privacy and compliance in healthcare contexts.
Qualifications
- 3+ years of professional experience in UX research, user research, HCI, or a closely related field.
Responsibilities
- Plan and conduct usability studies for existing and proposed product features.
Skills
Tools
Job description
Bask Health is seeking a UX Researcher to understand how users interact with our telehealth platform and identify usability improvements across merchant and patient experiences. You will conduct interviews, usability tests, and observational studies, translating findings into actionable design recommendations.
You will partner with product designers and product managers to prioritize research opportunities, recruit participants, and ensure privacy and compliance in healthcare contexts.
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