Remote Senior UX Researcher - HealthTech (Patient/Provider)

Bask Health; Stati Uniti; Remoto; USD 110.000 - 160.000; Tempo pieno

Descrizione del lavoro

Bask Health is seeking a Senior UX Researcher, Patient & Provider Experience, to lead research that informs patient onboarding, clinical workflows, and provider tools on our telehealth platform. This hands-on senior IC role blends qualitative and quantitative methods, usability testing, and product strategy.

You will own research projects from planning through synthesis, collaborating with product, design, and engineering to convert findings into practical improvements while upholding privacy

Competenze

• 5+ years of professional UX research or related field.
• Strong portfolio demonstrating research methodology, findings, and product impact.
• Experience leading interviews, usability testing, and mixed-methods research.

Mansioni

• Lead end-to-end UX research for patient- and provider-facing experiences.
• Develop research plans addressing product questions, user needs, and business objectives.
• Conduct qualitative interviews, usability tests, surveys, and observational studies.
• Analyze qualitative findings and present evidence-based recommendations to product teams.
• Collaborate with product managers, designers, and engineers to implement insights.
• Establish repeatable research practices, templates, and insights repositories.

Conoscenze

HIPAA compliant research

Mixed-methods research

Clinical workflow analysis

AI-assisted product research

Research ops

Strumenti

UserTesting

Maze

Dovetail

Lookback

Figma

Descrizione del lavoro

Bask Health is seeking a Senior UX Researcher, Patient & Provider Experience, to lead research that informs patient onboarding, clinical workflows, and provider tools on our telehealth platform. This hands-on senior IC role blends qualitative and quantitative methods, usability testing, and product strategy.

You will own research projects from planning through synthesis, collaborating with product, design, and engineering to convert findings into practical improvements while upholding privacy