UX Researcher: End-to-End Insights for Digital Experiences

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Philadelphia (Philadelphia County); Vor Ort; USD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement plan

Zusammenfassung

URBN is seeking a UX Researcher to collaborate with UX, Product, and business stakeholders to drive user-centered decisions across digital products and internal tools.

You will own end-to-end qualitative and quantitative studies, from questions and study design to analysis and communicating results. Strong rigor and stakeholder storytelling are essential in this fast-paced retail environment.

Experience in ecommerce or retail context is preferred.

Qualifikationen

• 2+ years' experience in user research.
• Strong understanding of web and mobile technologies.
• Detail oriented and able to manage multiple projects.
• Ability to analyze data and present evidence-based narratives.
• Excellent written and verbal communication with stakeholders.

Aufgaben

• Manage research studies end-to-end across major methodologies.
• Identify opportunities to improve customer experience through research findings.
• Choose appropriate research methods for each question.
• Create project plans and manage dependencies.
• Communicate research plans and findings to stakeholders throughout the study.
• Design and execute usability tests, surveys, interviews, and context inquiries for web, mobile, and cross-channel experiences.
• Translate data into actionable business insights and narratives.
• Deliver studies on time and present findings clearly.

Kenntnisse

User research

Data analysis

Stakeholder communication

Web & mobile technologies

Ausbildung

Bachelor's degree in a related field (HCI / Psychology)

Jobbeschreibung

URBN is seeking a UX Researcher to collaborate with UX, Product, and business stakeholders to drive user-centered decisions across digital products and internal tools.

You will own end-to-end qualitative and quantitative studies, from questions and study design to analysis and communicating results. Strong rigor and stakeholder storytelling are essential in this fast-paced retail environment.

Experience in ecommerce or retail context is preferred.