Data-Driven UX Researcher — End-to-End Studies

URBN; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement plan

Job summary

URBN is seeking a UX Researcher to partner with UX Designers, Product Managers and business stakeholders to uncover user insights across consumer websites, apps, and internal tools. You will own studies from design to presentation, applying qualitative and quantitative methods to inform decisions and improve experience.

You will manage studies end-to-end, communicate findings clearly, and advocate for rigorous research practices while collaborating with data partners to align methods and

Qualifications

• 2+ years' experience in user research.
• Strong written and verbal communication.
• Ability to manage multiple studies end-to-end.
• Experience with usability testing and mixed-methods research.

Responsibilities

• Lead end-to-end research studies across web, mobile and internal tools.
• Select appropriate methodologies (usability tests, interviews, surveys, tree tests, etc.).
• Analyze data and translate findings into actionable business insights.
• Present findings to stakeholders and advocate for user-centered decisions.
• Collaborate with product, design and analytics teams to align research plans.

Skills

User research

Qualitative methods

Quantitative methods

Stakeholder communication

Project management

Usability testing

Interviews

Education

Human Factors / HCI / Psychology degree

Tools

Google Slides

Data visualization

Job description

URBN is seeking a UX Researcher to partner with UX Designers, Product Managers and business stakeholders to uncover user insights across consumer websites, apps, and internal tools. You will own studies from design to presentation, applying qualitative and quantitative methods to inform decisions and improve experience.

You will manage studies end-to-end, communicate findings clearly, and advocate for rigorous research practices while collaborating with data partners to align methods and