UX Researcher: End-to-End, Data-Driven Impact

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Philadelphia (Philadelphia County); On-site; USD 85,000 - 110,000; Full time

Job summary

URBN is seeking a UX Researcher to partner with UX Designers, Product Managers, and business stakeholders to improve digital experiences across consumer sites and apps. You will own studies end-to-end, apply qualitative and quantitative methods, and translate data into actionable insights presented in slides for cross-functional teams.

A strong emphasis on research rigor and clear communication; you will manage multiple studies and help grow the UX Research practice within URBN.

Qualifications

• 2+ years' experience in user research.
• Foundational understanding of web and mobile technologies.
• Detail oriented, highly organized and ability to easily manage multiple ongoing projects.
• Demonstrated ability to independently analyze data and construct a clear, evidence-based narrative.

Responsibilities

• Manage end-to-end research studies for major methodologies.
• Identify opportunities to improve customer experience.
• Present findings to stakeholders and write concise summaries.
• Collaborate with data partners to align testing strategies and present a cohesive narrative.

Skills

User research

Qualitative methods

Quantitative methods

Data analysis

Communication with stakeholders

Project management

UX research presentation

Education

Human Factors / HCI / Psychology

Tools

Google Slides

Job description

URBN is seeking a UX Researcher to partner with UX Designers, Product Managers, and business stakeholders to improve digital experiences across consumer sites and apps. You will own studies end-to-end, apply qualitative and quantitative methods, and translate data into actionable insights presented in slides for cross-functional teams.

A strong emphasis on research rigor and clear communication; you will manage multiple studies and help grow the UX Research practice within URBN.