UX Research Intern (Fully Remote)
ServiceNow
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Job summary
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork.
We are seeking a research-oriented professional to conduct user research from discovery to validation, translate insights into personas and journeys, and leverage AI tools to streamline workflows and improve efficiency.
Qualifications
- Pursuing a Master's in HCI, Human Factors, Cognitive Psychology or related.
- Skilled in qualitative research, surveys, and usability testing.
- Experience with AI-powered tools and workflow automation.
Responsibilities
- Conduct user research from discovery to design validation.
- Communicate insights through personas, journeys, and task analyses.
- Use AI-assisted workflows to improve research efficiency.
Skills
Education
Tools
Job description
- Multidisciplinary group of designers, researchers, and technologists.
- Focus on innovative software that makes workflows smarter.
Responsibilities:
- Conduct user research from discovery to design validation.
- Communicate insights through personas, journeys, and task analyses.
- Use AI-assisted workflows to improve research efficiency.
Qualifications:
- Pursuing Master's in HCI, Human Factors, Cognitive Psychology or related.
- Skilled in qualitative research, surveys, and usability testing.
- Experience with AI-powered tools and workflow automation.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork.
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