UV Inkjet Field Technician – Install & Remote Support

100Hires, Inc.; West Dundee (IL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

swissQprint America is seeking a field service technician to install and service large-format UV printers across the United States. The role includes substantial travel (40%–75%), remote hotline support when not traveling, and maintenance of demo units at the Elgin, IL site.

The ideal candidate has mechanical/electrical depth, printer installation/servicing experience, and a customer-focused, team-oriented mindset.

Qualifications

• Printer installation/servicing experience preferred.
• Driver's license required.
• Willingness to travel nationwide 40–75%.
• Strong customer-service orientation.

Responsibilities

• Install and service large-format UV printers across the US.
• Provide remote hotline support when not traveling via phone, email, and remote desktop tools.
• Refurbish trade-in systems and maintain demo units at Elgin, IL site.
• Complete service documentation and administrative reporting with accuracy.

Skills

Mechanical depth

Electrical depth

Printer experience

Customer focus

Communication

Time management

Teamwork

Tools

MS Office

Remote desktop tools

Job description

swissQprint America is seeking a field service technician to install and service large-format UV printers across the United States. The role includes substantial travel (40%–75%), remote hotline support when not traveling, and maintenance of demo units at the Elgin, IL site.

The ideal candidate has mechanical/electrical depth, printer installation/servicing experience, and a customer-focused, team-oriented mindset.