Field Service Engineer – Travel Inkjet Printer Specialist

EFI; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

EFI is seeking a Field Service Engineer based in the Phoenix, AZ area. This role involves traveling to customer locations for the setup and installation of EFI industrial inkjet printers. Candidates should have a technical degree and a strong background in servicing complex devices.

You will provide training, troubleshooting support, and ensure printer operations meet factory standards. The position requires a commitment to customer satisfaction and the ability to manage a demanding travel schedule.

Qualifications

• Minimum of two years of field engineering experience servicing complex electro-mechanical devices.
• Demonstrated ability to manage a service territory independently.

Responsibilities

• Provide on-site setup and installation of EFI industrial inkjet printers.
• Conduct formal customer training and technical support.
• Travel up to 75% of the workweek to meet customer needs.

Skills

Field engineering experience

Customer management skills

Troubleshooting electrical and mechanical problems

Working knowledge of RIPS and networking protocols

Knowledge of materials and chemicals in printing

Education

Two-year technical degree or equivalent experience

Job description

EFI is seeking a Field Service Engineer based in the Phoenix, AZ area. This role involves traveling to customer locations for the setup and installation of EFI industrial inkjet printers. Candidates should have a technical degree and a strong background in servicing complex devices.

You will provide training, troubleshooting support, and ensure printer operations meet factory standards. The position requires a commitment to customer satisfaction and the ability to manage a demanding travel schedule.